Apple ‘stopped supporting Carrier IQ’ on most iOS devices

02.12.2011, 11:28

Apple has released a statement responding to the fact that traces of Carrier IQ have been found on iOS devices, including the iPhone.

The company makes no secret of its former inclusion of the usage tracking software, but claims it stopped supporting it in iOS 5.

Currently the only iOS 5 device to continue supporting Carrier IQ is the iPhone 4, so all iOS 5-running iPads, iPod Touches and iPhone 4S handsets have had the software removed.

“We stopped supporting Carrier IQ with iOS 5 in most of our products, and we’re going to remove it completely in a future software update,” the Apple statement says.

What the what?

But why was it there in the first place?

“It was just for diagnostic data that was sent to Apple, and customers had to actively opt in to that to even provide us that level of information,” Apple explained.

“If they opted in, that data was sent anonymously, and in encrypted fashion. We did not record keystrokes, messages or any personal information for the diagnostic data, and we have no plans to in the future.”

Carrier IQ has come under scrutiny in the last few days after a video emerged showing that it was capable of logging every action on a phone, down to individual key strokes.

Since then, manufacturers and mobile phone networks have been quick to deny using the software, despite it being installed on over 140 million devices around the world.

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Apple iOS 5.0.2 battery-fixing update on hold?

23.11.2011, 13:26

Apple never actually said it was going to release iOS 5.0.2 this week, but the rumour-mill reckoned that that was the plan – until now, with new reports suggesting that the rumoured update has been delayed.

The software patch is set to fix the battery drain issues seemingly caused by iOS 5 on the iPhone 4 and iPhone 4S – presumably in a more effective way than iOS 5.0.1 that was intended to fix the battery drain issues but actually made them worse.

Other bugs that the update was supposedly set to address included minor problems with Documents in iCloud and some other niggling little problems with the iPhone 4S.

Timing

But Macerkopf.de is now reporting that the update is on hold because the software needs more testing.

Unfortunately, the rumour of the iOS 5.0.2 update landing this week came from Macerkopf.de in the first place, so who really knows?

Still, we’re expecting Apple to do something about the inconvenient battery situation on the iPhone 4S so we can believe a new update is coming. It’s all looking quite likely to us.

quite likely

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Samsung mocks iPhone 4S buyers in new commercial

23.11.2011, 7:25

Samsung’s latest Galaxy S2 commercial has mercilessly mocked the loyal Apple iPhone fans who recently waited in line for the new 4S smartphone.

The ad, which will air in the US on Thanksgiving Thursday, features a host of caricatured iPhone enthusiasts lining-up outside Apple Stores lookalikes, nine hours before it goes on sale.

The cutting commercial, which you can watch in the YouTube clip below, portrays the Apple fanboys’ excitedly speculating on the new features, before their attention is drawn to an S2 user.

“I’m creative”

Initially they’re impressed by the device’s screen screen, but as soon as one of the fanboys discovers that it is a Samsung phone, he sneers: “I could never get a Samsung, I’m creative.”

His pal, also waiting in line, quips back with “Dude, you’re a barista,” while the commercial also baits Apple for the lack of 4G mobile broadband and a supposedly inferior and smaller screen.

The ad ends by saying: “The next big thing is already here.”

Apple and Samsung are already embroiled in a smartphone turf war with Apple claiming the range of Galaxy phones and tablets ‘blatantly copied’ the iPhone and iPad.

Commercials portraying Apple enthusiasts as blind lemmings, blinded by Apple’s marketing tomfoolery isn’t likely to see Apple call of its legal dogs in the near future.

The commercial doesn’t specifically mention Apple by name, but check out the video below and try not to smirk just a little bit.

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Apple: ‘We continue to investigate iOS 5 issues’

15.11.2011, 8:03

Apple has released a statement regarding the problems iPhone users have been having with the latest iOS 5 update, explaining that it is still looking into some of the issues that remain with the software.

The latest update – iOS 5.0.1 – was meant to tackle the issue of iOS 5 battery drain, but once it was downloaded some users believed that it actually made the battery life of their iPhone 4S and iPhone 4 worse.

iOS 5 update

In a rare statement, Apple contacted All Things Digital about the software update and explained: “The recent iOS software update addressed many of the battery issues that some customers experienced on their iOS 5 devices. We continue to investigate a few remaining issues.”

The first iOS 5 update was released less than a week ago so it will be interesting to see how quick Apple turns around the latest update.

iOS 5 offers a number of new features including Android-style notifications, news lock screen functionality and iCloud.

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Amazon purchases its own Siri rival

10.11.2011, 8:59

Amazon may be planning to integrate its own version of the Siri personal assistant into Kindle gadgets, after purchasing a speech recognition company.

Reports suggest Amazon has picked-up the Charlotte-based Yap voice-to-text start-up, after a local newspaper picked-up on a filing to the SEC (U.S. Securities and Exchange commission).

Yap, which remains in private Beta will transcribe voicemails among other things, but shut-down it’s public transcription service late last month, perhaps with the Amazon purchase in mind.

Amazon has not commented on the reported purchase, in fact the transaction officially went through under the name of a company registered to an Amazon.com building.

Jumping on the bandwagon

Amazon’s presumed plans to integrate Yap into its own services comes after Apple launched the iPhone 4S last month with the impressive Siri personal assistant.

Google has also invested heavily in voice-recognition in recent times with speech-to-text an important part of its ecosystem and the Google Translate app earning great reviews.

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Apple: ‘No plans’ for Siri on older phones

09.11.2011, 14:06

Apple has told one developer that it has ‘no plans’ to port Siri to older Apple devices like the iPhone 4.

The fruit-flavoured company sent an email response to an anonymous developer after he or she emailed the bug report service to suggest offering a paid upgrade to those using older iOS devices than the iPhone 4S.

The email read, “Siri only works on iPhone 4S and we currently have no plans to support older devices.”

No plans, you hear?

‘No plans’ doesn’t mean there will never be plans to bring the voice-controlled assistant to other iOS devices, but it certainly puts the recurring rumours of an official Siri app for iPhone 4 to bed for now.

If you’re desperate to chat with Siri and don’t mind doing so a little less officially, you can jailbreak your older iOS handset and get Siri up and running that way.

But it’s probably more effort than its worth especially as you risk killing your iPhone and voiding any kind of warranty.

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Google uses Siri as defence in anti-trust trial

07.11.2011, 9:59

Google has cited Apple’s Siri voice assistant as an example of why it believes that it should not be being investigated by an anti-trust committee in the US.

Google’s dominance of the search engine has led to a probe by the authorities into whether it places its own properties higher in its own rankings, but chairman and former CEO Eric Schmidt pointed to Siri as an example of the way in which the business is evolving.

Schmidt’s statement, published on Google Docs said: “Moreover, history shows that popular technology is often supplanted by entirely new models.

Apple

“Even in the few weeks since the hearing, Apple has launched an entirely new approach to search technology with Siri, its voice-activated search and task-completion service built into the iPhone 4S,” he added.

“As one respected technology site reported: “[E]veryone keeps insisting that Apple will eventually get into the search engine business.

“Well they have. But not in the way that everyone was thinking. Siri is their entry point.” Another commentator has described Siri more simply as intended to be a “Google killer.”

The two cited sources, by the way, are TechCrunch and Forbes.

Under pressure

Schmidt then told the committee that Google was under pressure to be high in the rankings, insisting the whole premise of favouring its own products is based on an ‘inaccurate premise’.

“These universal search results are our search service—they are not some separate ‘Google product or service’ that can be ‘favored.’” said Schmidt.

“The fundamental openness of the Internet places powerful competitive pressure on Google to ensure that our search results are those that are most responsive to what users are looking for.”

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iPhone 4S audio bug bugs users

03.11.2011, 9:28

Users of the iPhone 4S have reported a problem with the phone’s audio, with numerous complaints of voice echoing littering Apple’s forums.

This isn’t the first time the iPhone 4S has come under attack from its users – there’s also been a lot of talk of iPhone 4S battery problems.

According to BGR, a thread has started on the Apple Discussion forum about the issue and the site has also been contacted by readers complaining that they too are getting echo which can be heard by both people in the conversation.

Echo chamber

Although TechRadar did not come across this problem in our iPhone 4S review, most of the reports are from people using hands-free kit with the phone.

One user in the forum noted: “When using the Apple hands free headset with the phone during a call, I get an echo problem. It does not occur immediately. It can very from 30 seconds into a call and as far up to 9 mins in before it begins the annoying echo. If I unplug the headset it goes away but will return when I plug the headset back in.”

Further on in the thread users have revealed that they are also experiencing issues with the iPhone 4 – albeit ones that have been updated to iOS 5.

It seems that a quick fix, if you are experiencing this problem, is to enable then disable the speakerphone button.

We’re wondering if everyone who is experiencing echo on the iPhone 4S is ‘holding it wrong’.

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iPhone camera improvements documented

25.10.2011, 10:36

The creator of the Camera+ app for iPhone has put together an interesting collage showcasing the vast improvements Apple has made to the device’s camera since its inception in 2007.

Lisa Bettany used all five iPhone models to take the same picture and produce the startling comparison you can see on the right (click to enlarge).

The original iPhone’s primitive 2-megapixel snapper was largely derided and considered the phone’s weak spot, during a time where huge focus was placed on the quality of a handset’s camera.

The device steadily improved from 3-megapixels, to 5-megapixels, with the iPhone 4S serving up an 8-megapixel sensor and dramatically improved lens technology.

‘Outshines best compacts’

On the Camera+ website Bettany says that the new iPhone 4S even beats many of the high-end compact cameras on the market.

She says: “The iPhone 4S is dramatically clearer and sharper than previous iPhone versions. Using separate focus and exposure in Camera+ on the iPhone 4 & 4S significantly helped create a more balanced exposure.

“While it’s not nearing the same quality as a professional level dSLR, it is comparable to a top of the line compact camera and even outshines it in some ways.”

Check out the Camera+ post to see the comparison in full, featuring all five iPhone models as well as the Canon S95 compact camera.

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Siri co-founder leaves Apple

24.10.2011, 9:39

The man behind Siri – the voice control personal assistant that headlined the iPhone 4S launch – has left Apple.

Siri was bought by Apple in April 2010 and the voice recognition technology has become a high profile feature in the company’s latest handset.

Co-founder and CEO of Siri Dag Kittlaus arrived as part of the acquisition and had been continuing his voice control project at Apple, but has now reportedly left the company.

Other projects

The reasons given by All Things Digital, which broke the story, are a desire to be closer to his family, the need for a rest and, inevitably, to pursue other projects.

Kittlaus founded Siri along with Adam Cheyer and Tom Gruber, backed by Norman Winarsky – and the project had attracted major investment before Apple stumped up for the company.

The sheer profile given to voice control in the latest launch suggests that Apple sees the technology as a major factor moving forward, with Google working hard on its own well-established voice-control service and highly likely to launch similar functionality in its Android platform sooner rather than later.

Of course, with the major players now spending as much time fighting each other in patent courts as in the marketplaces, the chances are that this will be end in acrimony.

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