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Frequently asked questions (FAQ)
Can I cancel an order or an order item?
Imprint

Registered office
print24.com USA LP
800 Fifth Avenue
Suite 4100
Seattle 98104

Managing Director
Wolfgang Lerchl

Postal address
800 Fifth Avenue
Suite 4100
Seattle 98104

Communication
Telephone: 1-877-960-2424
Fax: 1-206-407-2573
e-mail: service@print24.com

Employers Identification Number
980642122

Liability
Although we have carefully reviewed the contents, we do not assume liability for the contents of any external links. The providers of any linked pages exclusively are responsible for the contents of those pages.

Can I cancel an order or an order item?
As long as all order items in your shopping cart have the status "Data input" a cancellation of the entire order is possible in the "MyOrders" section. As soon as one order item has exceeded this status, every item can be cancelled until the status "Ready for shipping".

As compensation for the cancellation of an order we charge a fee of

  • $ 7.50 on an order amount up to $ 37.00
  • $ 21.50 on an order amount up to $ 740.00
  • $ 35.50 on an order amount over $ 740.00

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