ServiceCall 211 198 2997

Frequently Asked Questions (FAQ)
Can I cancel an order or an order item?
Imprint

Registered office
print24 is a service run by unitedprint.com Hellas Ε.Π.Ε.
Καλλιρόης 37
Αθήνα ΤΚ 117 43

Managing Director
Anja Rosmarie Sebald

Postal address
Καλλιρόης 37
Αθήνα ΤΚ 117 43

Communication
Telephone: 211 198 2997
Fax: 211 198 4070
E-Mail: support@print24.gr

Registration Numbers
Πρωτοδικείο Αθηνών
Αριθμός καταχώρησης 2807/770
ΑΦΜ EL 998571690 ΔΟΥ Αμαρουσίου

ODR
European Commission platform for Online Dispute Resolution: http://ec.europa.eu/consumers/odr/

Liability
Although we have carefully reviewed the contents, we do not assume liability for the contents of any external links. The providers of any linked pages exclusively are responsible for the contents of those pages.

Can I cancel an order or an order item?

As long as all order items in your shopping cart have the status "Data input", a chargeable cancellation of the entire order is possible in the "MyOrders" section. As soon as one order item has exceeded this status, every item can be cancelled until the status "Ready for dispatch".

As compensation for cancellation we charge a fee of
  • 5,00 € on a gross product price up to 25,00 €
  • 15,00 € on a gross product price up to 500,00 €
  • 25,00 € on a gross product price up to 500,01 €

If the print job is already placed on the printing plate (so-called Pooling), we charge the net product price plus optional extra services (e.g. premium file check) as a compensation for the cancellation, as the automated printing process cannot be stopped from this point.

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