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Frequently asked questions (FAQ)
Can I cancel an order or an order item?
Accessories for Signboards

Aluminium feet: The solid feet are silver, covered in non-slip silicone, available in three sizes, and very easy to assemble.

Ceiling mount set:The ceiling mounting in the set is made from chromed brass and is designed for indoor use. The sets consist of a ceiling mount, board holder, steep rope, screw and dowel. The maximum load-bearing capacity is approx. 10 kg, but always depends on ceiling quality. Assembly: The ring nut is mounted onto the ceiling using the counter-sunk screw provided, and the ceiling mount is screwed onto the ring. The steel rope is fastened into the ceiling mount using two set screws. The rope must then be shortened to the desired length, and fixed into the board holder using the set screws. Finally, the signboard is fitted into the board holder using the side screw.

Stainless steel spacer:Each signboard comes with a set of 4 spacers. A spacer consists of a wall bracket, screw head and two plastic washers. Assembly: The wall brackets are affixed to the wall using counter-sunk screws with a maximum head diameter of 8 mm. The signboard is then fastened to the wall bracket using the screw head provided.

French cleats: The French cleats are made of hard foam, and are glued to the back of the signboards.

Board holder, sideways: The board holder is made of chromed brass, and is designed for indoor use. 500 mm is the maximum width to which the load-bearing capacity can be guaranteed. Assembly: The board holder is fastened using counter-sunk screws with a maximum head diameter of 8 mm. The signboards are fitted using plastic set screws.

Suction cups: The suction cups have a diameter of 5 cm, a moulded-in thread, and come with screw nuts. They are delivered with 4 drill holes in the corners.

Can I cancel an order or an order item?
As long as all order items in your shopping cart have the status "Data input" a cancellation of the entire order is possible in the "MyOrders" section. As soon as one order item has exceeded this status, every item can be cancelled until the status "Ready for shipping".

As compensation for the cancellation of an order we charge a fee of

  • $ 7.50 on an order amount up to $ 37.00
  • $ 21.50 on an order amount up to $ 740.00
  • $ 35.50 on an order amount over $ 740.00

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